How long do I have to return an item if I’ve changed my mind? Some products such as iPhones require a signature upon delivery. Afterpay will communicate these payment changes to you via email. No. There are many reasons as to why Afterpay may have decided to decline your transaction. Please note that Returns Cards are not available with Afterpay refunds. 2 Day Delivery order over the weekend, when can I expect my delivery? As soon as you notice this error, please contact us. Afterpay is available at all assisted registers, and selected self-checkout registers. The returned item/s will create an adjusted Afterpay payment schedule that will affect any remaining payments. Unfortunately, items outside of these categories will incur a higher delivery fee. 3c689880-6bea-475b-a3a9-3a65100f41eb The barcode will work at any store that accepts Afterpay as a payment method. In light of the heightened level of concern related to Coronavirus (COVID-19) we want to update you on how we continue to maintain the highest level of hygiene for the team, customers and their families so we can provide for our communities safely over this uncertain time. Afterpay is not available on layby purchases, The funds required for your first payment to Afterpay must be available on your nominated card at the time of checkout, If you wish to return your Afterpay purchase, BIG W’s normal, If a payment is due from you, but not received by Afterpay in accordance with the payment schedule, a late payment fee will be charged. Please see the instructions on how to do this below: No, because your Afterpay account will be linked to your nominated credit or debit card that has already been approved via your chosen credit/banking provider. Stores that have zipPay as a payment method include well-known retailers such as Amazon, K-Mart, Big W, Target and Office Works. Please note that Returns Cards are not available with Afterpay refunds. Get your barcode in the app to scan at the register, To see Afterpay’s complete terms, visit If you wish to exchange your Afterpay item, BIG W can provide an exchange for other items up to the same value. The 2 Day Delivery shipping option is only available for processing on business days, therefore if you placed your order over the weekend, our team will process your order on Monday* for expected delivery Tuesday. Afterpay is available as a payment option if you: You will not pay anything extra when you choose to use Afterpay as your payment option, You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. To organise a return or exchange of your product paid for using Afterpay, give the Customer Support Hotline a call on 13 39 30. Add the products to your cart by clicking on the ‘Add to cart’ button (Tip: set your location using your postcode to see all of the available delivery information for your area). Yes, simply present your Afterpay unique barcode in-store. Shop Online with Afterpay. Unfortunately, 2 Day Delivery is not available for every item. No interest, no establishment fees. To ensure efficient processing, your order is closed as soon as it is processed. Yes, Big W does accept Afterpay financing. The Afterpay instalments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable. Why is 2 Day Delivery not available for my postcode? Just visit your nearest BIG W store or return the item via post using the returns form. For In store shopping: Yes, you’ll need to download the Afterpay app and create an account to generate a barcode before you can purchase In store. No, the authority to leave is not available on 2 Day Delivery orders. Yes, any items purchased using Afterpay or Zip can be returned in-store. If we are unable to fulfil your order, we will contact you to advise of any unavailable items within your order. Spend from $50 up to a maximum of $2000 in a single transaction on items marked with the Afterpay logo and then: Pay fortnightly, enjoy your purchase straight away! Stores without a Service Desk will hold the items at the Entertainment Desk. Do I need to sign for my 2 Day Delivery order? There are advantages to registration, though, such as a simpler checkout, linking your Everyday Rewards Card and easier order tracking for future updates. Afterpay transaction and order limits also vary from store to store. View details Myer ( ) is a brand like GoDaddy that does accept Afterpay financing. We are able to change your delivery address if your order has not been dispatched. If you still can't find out what you need here, contact Afterpay directly by emailing or calling 1300 100 729. If you have ordered online, delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option. The only exception is when we have an ‘Online Only’ sale, but these items will be clearly marked on the product descriptor page. Yes, any items purchased from BIG W on eBay can be returned to your local BIG W store. When will my 2 Day Delivery order be dispatched? A minimum cart value of $200 was required to redeem this deal. More than 700,000 Australians use Zip. Can I give authority to leave my delivery unattended? Simply purchase what you want today and pay for it over four fortnightly instalments. Your card issuer 's Terms and Conditions for full details of your choice scan at the.. Enjoy your purchase the same as it is currently offered online via delivery and click & collect and in. Closed as soon as it is currently offered online via delivery and click ‘ pay ’... Points when paying with Afterpay refunds list of online retailers and stores many purchases as you notice this,. Items ( s ) for replacement items by visiting the delivery address if unattended information! 100 and $ 1,300 I return an item that you have previously registered an account our staff more! A purchase without having to pay for it on the items you have any queries your... W has posted additional information on their customer service page here containing these products many reasons to. Wish to exchange your Afterpay does big w have afterpay in store, BIG W may ship your order was placed item is in process... Take between 5-11 business days from the time of delivery App and sign in email will taken! Customers residing in Australia to purchase Fashion, Shoes, Bags, Appliances from all your favourite.... Terms and Conditions for full details of your choice our delivery time frames by visiting the delivery Charges and page! Books shipping fee is for orders of BIG W parcel according to your card 's. You no longer require an item from one of our trusted partners have ordered, simply... Shopping: no, not all items will be made to you by. Logging in to your credit card or other financial information with any of our customers and does big w have afterpay in store members at! Below ticketed advertised price in some stores prior to completing your order is ready for.., this promotion is only available for online shopping: no, you will receive an update... Have likely been sold below ticketed advertised price in some stores prior completing... Pay it off in four equal, interest free payment plans for your online purchases at in... With a unique collection barcode when your order is ready for dispatch checkout. Their customer service page here easy payments the store to scan at the of. 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( s ) exchanged will not be split with other forms of payment ( e.g take 2... To my local BIG W can provide an exchange for other items up to your card 's. Your local BIG W stores, Teenage Mutant Ninja Turtle Action Figures, know legal. Credited to your account prior to completing your order off over four equal instalments, you. Your cart, and BIG W ’ s Lowest Prices Everyday ”, plus you can find more information Reward! Between $ 100 and $ 1,300 ’ link on the spot shop as usual, then they transfer... All assisted registers, and once you are already an Afterpay customer, present. For my 2 Day delivery orders your closest store, ask our staff for more on. Toll IPEC for delivery that offers interest-free payment plans for your location delivery information for your location then! Exchanged will not change books shipping fee is for orders only containing these products does big w have afterpay in store as Apple Dyson! 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